Careers
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TECHNICAL SUPPORT SPECIALIST
MegaPOS is a leading solution developer for the hospitality and retail industry. We are creating various new positions to accommodate rapid growth in the Asia Pacific market for its point-of-sales and back end ERP systems and solutions.
Task & Responsibilities
•Deliver service and support to end-users, via remote connection or over the phone
•Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
•Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
•Installing and configuring computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
•Follow up and make scheduled call backs to customers where necessary;
You can bring us
• Ability to assess each customer’s IT knowledge levels in order to explain complex information in simple, clear terms to a non-IT personnel
• Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions
• Logical thinker
• An in depth understanding of our software and equipment our customers are using Training will be provided
• Good interpersonal and customer care skills
What we offer
Believing that the growth of the company depends on the growth of our employee, we constantly engaged each and every one to help them review their performance and meet individual goals.
We constantly look for people with strong interest in developing his/her career in innovative technology fields. To drive MegaPOS continued growth in our product offering within the region we are now seeking passionate professionals to join our young and creative team.
Sales Consultant (Business Solution)
Task & Responsibilities
•Determines the needs of a customer and offer solutions to those needs through the company’s products or services; meet or even exceed the sales quotas.
•Establish long-lasting relationships by work closely with customers throughout the sales process.
•Makes telephone calls and in-person visits and presentations to existing and prospective customers.
•Dealing with and resolving customer complaints and concerns.
You can bring us
•An excellent negotiation skills and an innovative and persuasive character.
•Strong collaboration, influencing and problem resolution skills.
•Excellent after sales service ensuring the customer has had a good experience.
•Ability to explain product features and benefits in comparison to competing brands.
•Be passionate about the sales industry & building a great rapport with customers.
What we offer
Believing that the growth of the company depends on the growth of our employee, we constantly engaged each and every one to help them review their performance and meet individual goals.
We constantly look for people with strong interest in developing his/her career in innovative technology fields. To drive MegaPOS continued growth in our product offering within the region we are now seeking passionate professionals to join our young and creative team.
Marketing Executive (Business Solution)
It's Time to Deploy a {MegaPOS!}
